Contact

We’re here to help.

If you have any questions about your order, our products, or simply want to get in touch, you can reach us using the details below. Our support team is available Monday to Saturday (excluding public holidays), and we typically respond within 24 hours.

Customer Support Hours

Monday to Saturday: 10 AM – 6 PM IST
(Sundays and public holidays closed)

Email: thetrenovastore@gmail.com

Phone & WhatsApp Support: +91 7001786352

Business Address: thetrenova
Alambibi, Falta, South 24 Parganas, West Bengal – 743503

Frequently Asked Questions

Before contacting us, you may want to visit our [FAQ page], where we’ve answered common queries about shipping, delivery times, returns, and more.

Response Time

We usually reply within 12–24 business hours. During festive or sale periods, responses may take slightly longer, but rest assured—we’re on it.

For order-related concerns, kindly mention your Order Number to help us assist you faster.